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Recalled Toshiba AC Adapter with model name/number and serial number location
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Recalled Toshiba AC Adapter with model name/number and serial number location
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Recalled Toshiba AC Adapter with model name/number and serial number location
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Recalled Toshiba AC Adapter with model name/number for PA-1750-04 and serial number location
Name of Product:
Toshiba Laptop AC Adapters
Hazard:
The laptop AC adapters can overheat and spark, posing burn and fire hazards.
Recall Date:
February 21, 2024
Units:
About 15.5 million (In addition, about 1.3 million were sold in Canada)
Recall Details
Description:
This recall involves AC adapters sold with Toshiba brand personal laptop computers as well as sold separately. They have date codes between April 2008 through December 2012 in either a year month, date format, i.e. April 2008 is 0804, or year week, date format, i.e. week 15 of 2008 is 0815. The AC adapters are black and have the following model numbers and serial numbers and date codes printed on the AC adapter rating label.
| Brand Name | Model Name /Number | Serial Number format with embedded date code | Date Code |
| Toshiba | G71C0009S110 | T**0815********** ~ T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 |
| G71C0009S111 | 0815 – 1253 | ||
| G71C0009S112 | 0815 – 1253 | ||
| G71C0009S113 | 0815 – 1253 | ||
| G71C0009S114 | 0815 – 1253 | ||
| G71C0009S115 | 0815 – 1253 | ||
| G71C0009S210 | 0815 – 1253 | ||
| G71C0009S212 | 0815 – 1253 | ||
| G71C0009S214 | 0815 – 1253 | ||
| G71C0009S410 | 0815 – 1253 | ||
| G71C0009S411 | 0815 – 1253 | ||
| G71C0009S412 | 0815 – 1253 | ||
| G71C0009S413 | 0815 – 1253 | ||
| G71C0009S414 | 0815 – 1253 | ||
| G71C0009S415 | 0815 – 1253 | ||
| G71C0009T110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C0009T111 | 0815 – 1253 | ||
| G71C0009T112 | 0815 – 1253 | ||
| G71C0009T113 | 0815 – 1253 | ||
| G71C0009T114 | 0815 – 1253 | ||
| G71C0009T115 | 0815 – 1253 | ||
| G71C0009T116 | 0815 – 1253 | ||
| G71C0009T117 | 0815 – 1253 | ||
| G71C0009T210 | 0815 – 1253 | ||
| G71C0009T212 | 0815 – 1253 | ||
| G71C000AE110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000AE111 | 0815 – 1253 | ||
| G71C000AE112 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000AE113 | 0804 – 1212 | ||
| G71C000AE210 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000AE212 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000AE410 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000AE411 | 0815 – 1253 | ||
| G71C000AE412 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000AE413 | 0804 – 1212 | ||
| G71C000AR110 | 0804 – 1212 | ||
| G71C000AR210 | 0804 – 1212 | ||
| G71C000AR310 | 0804 – 1212 | ||
| G71C000AR410 | 0804 – 1212 | ||
| G71C000AS110 | 0804 – 1212 | ||
| G71C000AS410 | 0804 – 1212 | ||
| G71C000BY110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000BZ110 | 0815 – 1253 | ||
| G71C000DH110 | 0815 – 1253 | ||
| G71C000DH410 | 0815 – 1253 | ||
| G71C000DJ110 | 0815 – 1253 | ||
| G71C000DJ410 | 0815 – 1253 | ||
| G71C000DM110 | 0815 – 1253 | ||
| G71C000DM410 | 0815 – 1253 | ||
| G71C000DN110 | 0815 – 1253 | ||
| G71C000DN410 | 0815 – 1253 | ||
| G71C000DP110 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 – 1212 | |
| G71C000DP410 | 0804 – 1212 | ||
| G71C000DQ110 | 0804 – 1212 | ||
| G71C000DQ410 | 0804 – 1212 | ||
| G71C000DU110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 – 1253 | |
| G71C000DX110 | 0815 – 1253 | ||
| G71C000DX410 | 0815 – 1253 | ||
| G71C000DY110 | 0815 – 1253 | ||
| G71C000DY410 | 0815 – 1253 | ||
| G71C000F7110 | 0815 – 1253 | ||
| PA1750-04 | 0815 – 1253 |
Remedy:
Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter.
Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.
Incidents/Injuries:
The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries.
Sold At:
Various stores nationwide and Toshiba.com from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75.
Importer(s):
Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.)
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
Report an unsafe product
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